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Privacy Policy

This is the privacy policy of the Trinity Indo-Pacific Partners Pte Ltd. of 160 Robinson Road, #14-04 Singapore Business Federation Center Singapore (068914).

The Trinity Indo-Pacific Partners respects your privacy and is committed to protecting your personal information. We adhere to the Privacy Act 1998. This Privacy Policy describes how we collect, use, and manage any personal information when you visit our website https://trinityindopacific.com/, or use our services. 

Personal information we collect

We may collect personal information such as:

  1. Your name, email address, phone number, and mailing address when you interact with our website or services. 
  2. Information, such as internet protocol (IP) address, browser type, time zone settings, geographical location, third-party access tokens, and other device-related technologies utilized to access the Websites.
  3. Marketing information, encompassing your preferences regarding the receipt of marketing communications from us.
  4. Any additional personal information you share with us, whether directly or indirectly, while utilizing the Websites.

Unless we have obtained your prior consent, we will not utilize the personal information you have provided to us in a manner that deviates from the guidelines outlined in this Privacy Policy.

How we collect personal information

We collect personal information in following ways:

  1. Directly from you, for example, when you:
    • Use or access our websites.
    • Upload information to our websites through online Forms, such as contact forms, registration forms, or survey forms.
    • When you create accounts on our website.
    • Subscribe to receive updates or other news, services by opting for mobile phone text messages or emails.
    • Our website may use cookies to collect information such as IP address, browser type, and browsing history.
    • In some cases, personal information may be collected to comply with legal obligations or regulations, such as age verification for certain content or services.
  2. Indirectly, for example:
    • From third party integrations such as third-party services or social media platforms.
    • Through public sources.

How we store personal information

Typically, we maintain personal information in electronic form, stored either within our internal systems and applications or through third-party data processors and storage providers.

Why we collect, hold, and use your personal information

The information we collect is used for several reasons, such as:

  1. Providing Services: We provide our services to you, or any additional information or materials that could be of interest to you, through emails or text messages. We adhere to all pertinent laws pertaining to unsolicited emails. Additionally, you will consistently retain the option to unsubscribe at any time via the provided opt-out mechanism embedded within our emails.
  2. Communication: Organizations use personal information to communicate with individuals, such as sending order confirmations, updates, or responding to inquiries.
  3. Customization and Personalization: Personal data enables organizations to tailor their offerings to individual preferences and needs, enhancing the customer experience. This could include personalized recommendations or targeted advertising.
  4. Improving Services: Analysis of personal data allows organizations to understand customer needs and preferences better, leading to the improvement of products and services.
  5. Security and Fraud Prevention: Personal information helps organizations verify identities and protect against fraudulent activities, such as identity theft or unauthorized access to accounts.
  6. Internal Operations: Personal data may be used for internal purposes, such as record-keeping, analytics, and decision-making processes.

Data Security

We take reasonable precautions to safeguard your information against loss, unauthorized access, alteration, misuse, modification, or destruction. However, it is important to acknowledge that no data transmission over the internet or electronic storage system is entirely immune to security breaches, hence, we cannot assure absolute security. Once Personal Information is no longer necessary, we will either securely dispose of the information or anonymize it by removing your identity from the dataset.

Disclosure of Personal Information

In certain circumstances, we may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. We may also share your information when required by law or to protect our rights and safety. These third parties may include:

  1. IT providers and other technology partners and service providers.
  2. Lawyers and professional advisors.
  3. Agents, contractors, or our subsidiaries.

To the best of our understanding, the service providers to whom we disclose personal information under this arrangement are bound by a contract, law, or binding scheme aimed at safeguarding personal information, ensuring a level of protection that is equivalent to or better than that offered by the Australian Privacy Principles.

We do not share your personal information with mailing list companies.

Access to and correction of your personal information

You have the right to request access to any personal information we have about you at any time by reaching out to our Privacy Officer using the contact information provided below. Upon receipt of your request, we will grant you access to any personal information we hold pertaining to you. Please note that we may ask you to verify your identity before fulfilling your request. Additionally, we reserve the right to charge a reasonable fee for providing you with access to your personal information, if deemed necessary.

We take reasonable measures to ensure the accuracy, completeness, and currency of the personal information we manage. Should you need to update or rectify any information you have provided to us, or if you have any inquiries regarding this Privacy Policy, please do not hesitate to contact us using the details provided below:

Email: info@trinityindopacific.com

Trinity Indo-Pacific Partners Pte Ltd

160 Robinson Road,

#14-04 Singapore Business Federation Center Singapore (068914)

If we are unable to grant you access to your personal information or make corrections to it, we will furnish you with an explanation for our decision. Additionally, should you desire further clarification on our privacy practices and how we manage your personal information, you are welcome to reach out to our Privacy Officer.

If you wish to share feedback or have any grievances about this Privacy Policy, including our handling of your personal information, please contact us. We value your concerns and are committed to addressing any feedback or issues promptly. Your complaint will be treated confidentially, thoroughly investigated, and we aim to provide you with a resolution within a reasonable time.

Updates to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.

WEBSITE TERMS OF USE

Welcome to the Trinity Indo-Pacific Partners Pte Ltd.’s website. These terms dictate your utilization of this website and any affiliated sites owned or managed by Trinity Indo-Pacific Partners Pte Ltd. Our websites encompass information, tools, and links pertinent to our online services and membership. By accessing and engaging with the websites and services, you consent to adhere to comply with and be bound by the following terms and conditions of use, which also encompass our Privacy Policy. The Privacy Policy outlines the personal information we might collect from you during your interaction with our websites and how we may utilize that information. If you disagree with any part of these terms and conditions, please do not use our website.

General Disclaimer

The materials on Trinity Indo-Pacific Partners Pte Ltd.’s website are provided on an ‘as is’ basis. Trinity Indo-Pacific Partners Pte Ltd. makes no warranties, expressed or implied, and hereby denies and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Trinity Indo-Pacific Partners Pte Ltd. does not warrant or make any representations concerning the accuracy, results, or reliability of the use of the materials on its website nor does it accept any responsibility for loss, claim or damage which the recipient or any third party may suffer in any way.

Use of the websites and services

When utilizing the Websites and/or the Services, you are bound not to:

  1. Engage in any activity that violates, or could potentially violate, any law or regulation.
  2. Conduct yourself in a manner that could lead to Trinity Indo-Pacific Partners Pte Ltd. violating any law or regulation.
  3. Behave in a manner that could harm the reputation or standing of Trinity Indo-Pacific Partners Pte Ltd or any third party.
  4. Exhibit abusive, defamatory, discriminatory, obscene, threatening, or otherwise objectionable behavior, or provide content that falls under any of these categories.
  5. Engage in harassment, stalking, or any form of unwelcome or inappropriate contact or communication with any other individual.
  6. Send unsolicited communications.
  7. Utilize the Websites and/or Services in a manner that excessively strains or overwhelms the infrastructure or bandwidth connecting to the Websites.
  8. Replicate, reproduce, compile, decompile, disassemble, reverse engineer, distribute, publish, display, modify, or generate derivative works from any portion of the Websites and/or the Services.
  9. Transmit a computer virus or any form of malicious code or program that might disrupt the proper functioning of the Websites.
  10. Employ any automated device or process, such as a robot, spider, screen scraper, data aggregation tool, or similar, to access, monitor, copy, or extract any web pages on the Website.

Cookies

When you visit our websites, there is no requirement to divulge your identity to Trinity Indo-Pacific Partners Pte Ltd. However, our websites may utilize “cookies” to gather anonymous traffic data from users accessing our websites. A cookie is a small file stored on your device by a website. Cookies contain information that is readable by the issuing website and are commonly used to remember your details and preferences upon your return. Additionally, cookies may automatically record details about the computer used to access our websites (such as IP address, domain name, and browser type), along with the date and time of access, and information downloaded. Should you configure your web browser to reject cookies, certain functionalities of our websites may become inaccessible to you.

Any additional information provided to Trinity Indo-Pacific Partners Pte Ltd. through email correspondence or online forms, will be handled in accordance with Trinity Indo-Pacific Partners Pte Ltd.’s Privacy Policy. Information submitted to Trinity Indo-Pacific Partners Pte Ltd. via our websites must be accurate and truthful; incorrect personal information should not be provided.

Links to websites

Our websites feature links and functionalities connecting to various Third-Party websites, either for informational or convenience purposes, or to provide additional services. Trinity Indo-Pacific Partners Pte Ltd. has not reviewed all the sites linked to its website and assumes no responsibility for the content found on any linked site. These websites operate independently from ours and may be governed by different terms of use, including those pertaining to the handling of personal information. Trinity Indo-Pacific Partners Pte Ltd. bears no responsibility for the actions, content, or information provided by third parties, including links to Third Party Websites or advertisements placed by third parties. Should you choose to access or engage with any Third-Party websites linked on our websites, you do so at your own risk.

Limitation of liability

To the fullest extent permitted by applicable law, Trinity Indo-Pacific Partners Pte Ltd, its affiliated companies, and their respective directors, employees, agents, and contractors hereby deny all representations, guarantees, or warranties, whether express or implied, including but not limited to:

  • The completeness, accuracy, reliability, suitability, or availability of the websites or the services
  • The uninterrupted, secure, or error-free nature of your access to the websites
  • The absence of viruses or any other harmful components on the websites and the services; and
  • The quality, accuracy, or fitness for purpose of any Third-Party websites or Third-Party material.

Under no circumstances shall Trinity Indo-Pacific Partners Pte Ltd. or its suppliers be held liable for any damages, losses, claims, or expenses (including negligence) arising from the use or inability to use the materials on Trinity Indo-Pacific Partners Pte Ltd.’s website, Third-Party materials or services, access (or lack of access) to our websites by you, or damage caused by a virus or other technologically harmful material affecting your computer equipment, computer programs, data, and proprietary material, regardless of the cause, even if Trinity Indo-Pacific Partners Pte Ltd. or an authorized representative has been informed orally or in writing about the potential for such damage. It is important to note that some authorities do not permit limitations on implied warranties or limitations of liability for consequential or incidental damages, so these restrictions may not be applicable to you.

These terms do not limit, exclude, or modify any rights you may have under any law (including the Competition and Consumer Act) that cannot be excluded, restricted, or modified by these Terms.

Intellectual property

Unless explicitly stated otherwise, Trinity Indo-Pacific Partners Pte Ltd. retains all copyright and other intellectual property rights pertaining to the software, text, graphics, content, and design featured on our websites. Permission is granted to temporarily download one copy of the materials (information or software) on Trinity Indo-Pacific Partners Pte Ltd.’s website solely for the purpose of viewing it during your use of the Websites.

This is the grant of a license, not a transfer of title, and under this license, you may not:

  • Modify or copy the materials.
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
  • Attempt to decompile or reverse engineer any software contained on [Company Name]’s website.
  • Remove any copyright or other proprietary notations from the materials, or
  • Transfer the materials to another person or “mirror” the materials on any other server.

You acknowledge that Trinity Indo-Pacific Partners Pte Ltd. holds or is granted ownership of all copyrights related to the software, design, text, graphics, and materials found on the websites, including the registered trademark for the Trinity Indo-Pacific Partners Pte Ltd. Logo. You are prohibited from utilizing our logo without our prior written consent or the prior written consent of the relevant third party. Unless otherwise specified within these terms of use, neither you nor Trinity Indo-Pacific Partners Pte Ltd. is granted any rights to the other party’s intellectual property under these terms of use.

Third Party Sites and Software

The websites might feature links to external websites or applications operated by third parties independent of Trinity Indo-Pacific Partners Pte Ltd. These Third-Party websites may contain material (such as services, systems, information, graphics, or data) that we have not evaluated, and for which we bear no responsibility.

Subject to any applicable law that cannot be excluded, Trinity Indo-Pacific Partners Pte Ltd. does not provide any warranties or representations:

  • Regarding the accuracy, merchantability, quality, or fitness for purpose of any Third-Party Material or products or services offered through the Third-Party websites.
  • That any Third-Party material does not violate the intellectual property rights of any individual.
  • That Trinity Indo-Pacific Partners Pte Ltd. permits the reproduction of any Third-Party material by linking this website to it; Or
  • Linking the Website to any Third-Party websites signifies any approval or endorsement by us of such Third-Party website, the products, or services they offer, or any affiliation with its operators.

Unless specified otherwise, software or downloads accessible via links from the website constitute Third-Party material. These products may be subject to a license agreement between you and the relevant product owner. To the extent permitted by law, we deny any liability regarding such third-party products, and we do not provide any warranty or endorsement concerning these products or any party associated with them. However, we value your feedback or suggestions regarding these products.

Communication

While utilizing the websites and the services, you may have the opportunity to input or provide information or content, including comments and posts across our social media and online communities. Trinity Indo-Pacific Partners Pte Ltd. is dedicated to maintaining respectful online communities and conversations. It is a requirement of your use of the websites and the services that you ensure your content and any information you furnish regarding your use of the websites and the services:

  • It is not fraudulent.
  • Does not violate any third party’s copyright, patent, trademark, trade secret, or other proprietary rights.
  • Does not breach any law, statute, or regulation, and does not encourage conduct that would amount to a criminal offense.
  • It is not defamatory, libelous, abusive, unlawfully threatening, or unlawfully harassing.
  • Does not contain language that is hateful, targeting race, ethnicity, gender, age, color, religion, or any other discriminatory factor.
  • Is not offensive, profane, or otherwise contrary to any law; and
  • Does not constitute “spam” or contain any computer viruses or other harmful components.

If any of your content violates these terms of use, it will be removed, and you may be prohibited from using the websites and services without prior notice.

Changes to terms of use

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. By using the Websites, you agree to be bound by these updated terms.

Further Information

Please contact Trinity Indo-Pacific Partners Pte Ltd. if you have any specific queries in relation to these terms of use.

Email: info@trinityindopacific.com

Trinity Indo-Pacific Partners Pte Ltd

160 Robinson Road,

#14-04 Singapore Business Federation Center Singapore (068914)